Your HVAC business could be vulnerable to fines and/or lawsuits that could cost thousands of dollars. Title III of the Americans with Disabilities Act (ADA) is being understood to include websites as “places of public accommodation”. This includes your company’s website. It might not be your intent but if your website has unavailable features to it you might be exposing your business to lawsuits and fines. Individuals with disabilities can view this is discriminatory against them and other persons with disabilities and based on that interpretation your business’s website may be in violation of Title III of the ADA Act.
The evidence is in and HVACs of all groups, even those that operate with less than 15 employees are experiencing fines in record cases. For HVAC companies specifically, your site needs to be ADA compliant and accessible. Website accessibility states that your websites features are accessible with remediation to those with hardships. This ensures your website is easy to use and can also provide more business opportunities for your organization.
As we look ahead and beyond it will be critical to have a strategy in place to make your website ADA Act compliant. No company wants to receive that confusing legal document in the mail. Especially, since there are many services available for your business’s website. ADA website compliance lawsuits are currently being filed against many groups to include HVACs. The solution is to have a great company work with you to mitigate that legal heartburn.